Tag Archive for: productivity

Telecommunications is one field that has benefited greatly from recent innovations and developments. Since technology has become a means for companies to invest in the right business tools, advanced communication systems are now vital components for businesses focused on improving internal efficiency and productivity.

Among the communication systems available today, none has shown more suitability for business applications than VoIP. Many organizations are now adopting VoIP solutions to reinforce their communication infrastructure and reduce overhead costs. VoIP is also the cornerstone for unified communications (UC) – a system that integrates all business communication channels so they exist on a single platform.

Boosting business productivity through adopting VoIP solutions goes beyond cutting IT and communications costs. Here’s a look at how using VoIP drives productivity in the workplace.

Automatic call forwarding and digital voicemails

A VoIP system ensures that no calls go unattended, and no messages get lost. A majority of internal and external business communication still takes place over the phone despite the availability of other mediums such as email, instant messaging, and social media. VoIP systems help businesses manage call traffic by automatically routing incoming calls to the right people and enabling digital voicemails.

Automatic call forwarding ensures that every call reaches the intended recipient via whichever device is available to them. For instance, calls placed to the office can be redirected to a personal smartphone if they go unanswered using the Find-me or Follow-me forwarding features. Digital VoIP functions integrate voicemail with other mediums, such as emails and apps. The voicemail-to-email service allows employees to receive transcribed and raw voicemails directly to their inbox.

Additional features such as DND (do not disturb), Auto Attend, call screening, and monitoring help the organization save valuable time that would otherwise be wasted on non-essential calls. VoIP can help your business answer more calls, minimize call wait time, and improve accountability and responsiveness. Ultimately, this helps build stronger customer and co-worker relations.

VoIP motivates collaboration

The idea of remote working is gaining a lot of traction nowadays. This has created the demand for practical ways to bring remote workers together and keep them tethered to a central virtual workplace. VoIP connects all employees – both remote and on-site – to a shared data pool over a single network. Also, VoIP solutions allow for video conferencing, video calls, and shared-screen sessions that bring a sense of intimate participation in virtual meetings.

Having a communication system that supports collaboration at many different levels is an excellent way to get individuals and teams to work together as a collective unit. With guaranteed facilitation for cooperation, you can have a flexible workplace, which studies show improves employees’ morale, wellness, and productivity.

Easily access information from anywhere

Commercial VoIP services run on hosted platforms, which means they can be accessed and used from anywhere at any time. VoIP empowers mobility flexibility in the workplace, where employees can communicate and access business information while on the move, in the office, or even on vacation.

Hosted VoIP solutions promote staff mobility without compromising on personnel availability and collaboration in the workplace. Employees can communicate and share documents and files via their personal devices instantly, regardless of their location. Given that businesses have ever-changing needs, it’s essential to have a stable communication system that can be depended upon in any scenario.

According to Global Market Insights, the global VoIP market is expected to hit $55 billion by 2025; that’s a 12 percent CAGR between 2019 and 2025. The rapid growth of the industry indicates that more and more enterprises are leveraging the benefits of VoIP solutions. Don’t get left behind in taking advantage of what is clearly a must-have for modern businesses.

Many of us are now working from home, here are a few tips to keep you productive and on task

Start your day like you usually would.

Set your alarm to allow time to shower/make coffee/check social media/watch the news etc. before you “go to work” at 8 am.

Create a separate workspace if available

Use a desk in a spare bedroom, basement, office, or in a place of your home where you typically don’t spend time – this will help you start and end your day easier by creating a physical separation from your everyday life

 If you don’t have a separate workspace, and you need to use your kitchen or living room, try packing up your things at the end of the day, and unpacking in the morning to help create the physical separation.  

A routine like this will help you get in the mindset of “I’m at work” and “I’m at home”

Plan your lunches

Nothing is worse than noon rolling around and realizing you have nothing prepared for a quick lunch and the office kitchen isn’t a few steps away.

Prepare your lunch like you normally would the night before so when you’re ready to eat, it’s not a distracting ordeal.

Stay connected to your teammates and clients

If you would normally drop by someone’s desk to ask a question or catch up on something, shoot them an instant message and ask if you can call them.

Use your video camera for one on ones (if you prefer) – seeing the person you are meeting with makes it easier to avoid inadvertently talking over each other and see facial expressions to help guide the discussion.

Check-in on your team via Microsoft Teams – it’s nice to hear from coworkers!

Give yourself a break occasionally

You’ll be surprised at how much you get done without interruptions and time spent walking between meetings. You may find a few hours go by before you realize you haven’t gotten up from your chair or talked to anyone. Make an effort to get up and move around, or go get the mail to get fresh air, throughout the day to give your eyes a break from the screen and your brain a brief mental break. If you don’t, you may find yourself burning out before the day is over.